- Do not offer money to any staff representing agencies processing refugees, including OPE, UNHCR, U.S.CIS, IOM and others. The services provided to refugees by these agencies are always free!
If anyone requests payment for any kind of refugee processing, for expediting or influencing your case processing, or for offering you advice, he or she is breaking the law and trying to exploit refugees. Please report any requests for payment to OPE/Accra. Include your name and address in the message. Reporting fraud or corruption will not be used against you and will in no way affect your family's application.
- Always tell the truth. All interviewers are trained to assess the credibility of each refugee's story, and to listen for inconsistencies. Tell your own story, and be totally truthful at all times.
- Contact the local affiliate office of your resettlement agency when seeking information about relatives for whom you have filed an AOR or Visa 92/93. Applicants only may contact OPE directly by email at or by post at:
Church World Service/OPE Accra
10 Quarcoo Lane, Roman Ridge
Private Mail Bag, KIA
Accra, Ghana
When making an inquiry, please provide the following information:
- The three (if applicable) full names, and place/date of birth of the Principal Applicant as it appears on the AOR.
- The three (if applicable) full names of the anchor.
- The case number (if available).
- The anchor alien (“A”) number.
- Present location/mailing address.
This information will assist the OPE and affiliate staff in searching for records pertaining to your family's case. We also ask that you keep your local resettlement office aware of any changes of address pertaining to you or your family members.